Citibank Customer Service Number at

Citibank customer service helps resolve questions you have as regards their services. You can contact their customer service via their toll free number, SMS, email, or by sending mail to the bank’s official postal address. Citibank offers secure online banking, you just have to sign in to your online account to get access.

Citibank Customer Service

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Citibank online account covers its credit card services, mortgages, commercial banking, auto loans, investing, wealth management services, and checking and business banking. The Citibank customer service has helped to ensure the needs of Citi bank customers are catered for.

Citibank Customer Service

Here are some of the instances that might demand you to contact Citi’s customer service;

  • To block your credit card
  • In the event of loss of credit/ debit card
  • Request for personal information
  • Log In/ Password recovery process
  • Assistance with payment process
  • Product/ Service question
  • To manage disputes on your credit/ debit card
  • To get account details
  • Activation and cancellation of Citibank cards.
  • For Mortgage or refinancing
  • Questions as regards their website or application status
  • Retirement services

You could also contact their Citi’s customer service if you need assistance with your account or credit card.

How to Contact Citi Customer Service Online

To contact Citi’s customer service via the online portal;

  • Visit
  • Scroll down the page
  • Click “Help & Support”
  • Select “Contact Us”

You could put a call to them, visit the nearest Citibank or send a mail.

How to locate the Nearest Citibank

To locate a Citibank to contact their customer service;

  • Visit
  • Click the menu option t the top left side of the page
  • Select “ATM/ BRANCH”
  • Enter your location and click the search option

Follow these steps to locate the nearest Citibank to you.

How do I contact Citi customer service?

To manage a dispute on your card account or request assistance as regards Citibank’s services, you should follow the process mentioned earlier in this article.

Is Citi customer service 24 hours?

Citiphone offers you the service 24 hours a day, 7 days a week for immediate assistance. By dialing their toll numbers, you can control your banking account anywhere and anytime.

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