www.myhopcard.com is the official website for hop cards. To find out more about the card, register for the card, and lots more, you will have to visit their official website. Who is the Hop card best for? It is best for People who ride public transportation through the C-Tran, TriMet, or Portland Streetcar.


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So if you patronize any of these public transport you can take advantage of the benefits of the HOP Card, which is a better way to pay. A better way to pay in the sense that it allows users to save money-earning a day or month pass.


How to get started with a Hop Card the Fastpass and a better way to pay your fare on TriMet, C-TRAN, and Portland Streetcar.

There are 2 ways you can get a Hop Card: grocery stores in the Portland metro area or download the app. However, you will need to provide your zip code in order to find a Hop card retailer near you.

How to Buy Hop Card

To get the Hop Card, please visit their official portal at https://myhopcard.com/home/get-card. Simply follow the guide on the screen and provide all the required info. I believe you will get the card once you follow the onscreen steps on the website.

However, after receiving your Hop Card the next step is registering for an online account. Having an online account will protect your funds in case your card is stolen or lost.

Also, through your online account, you also have the option to reload your card including setting up Auto-Load.

How to Register for Hop Card Account

Kindly follow the registration steps beneath, to register your new card

  • Go to myhopcard.com
  • Tap on the Register card link
  • Beneath the Create a Hop Account enter the following info:
    Email address
    First name
    Last name
    Setup security question/answer
    Create login credentials
    Review the terms and conditions
  • Tap on the Create Account button

These are steps to register your new hop card online.

How to Login to Myhopcard Account

To access your card account, the following steps are for you;

  • Navigate to the official website at myhopcard.com
  • Fill in your email address and password
  • Click on the blue Sign In button

It will take you to your account homepage, now you can manage your card, view your balance, and more.

How to Check Myhopcard Balance

To view your account balance, do the following;

  • Visit www.myhopcard.com
  • Tap on the CHECK BALANCE link at the top of the homepage
  • Fill out your 16 digit Hop Card number and security code
  • Hit the Check Balance / Time Remaining button

These are procedures to log in to your card account.

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How to Reload Your Hop Card

You can Reload your card on myhopcard.com or by dialing the customer service phone number. However, to reload your card online you will have to log in to your account. Follow the log in steps provided earlier to access your account.

If you want to contact the customer service team to help you reload your card, you can look up their official phone number on their website at www.myhopcard.com

How to Pay with MyHopCard

If you’re boarding the bus or train, to make your payment all you need is to tap your Hop card on the reader and go. Alternatively, You can use your phone to tap.

To Pay Using Your Phone;

If you have a mobile wallet through Apple Pay, Google Pay, or Samsung Pay you can pay your fare using the credit card or debit option.

So to pay with your phone, tap your phone on the green Hop reader to securely pay an Adult fare using a credit/debit card in your mobile wallet.

Pay With a Virtual Hop Card: Download the Hop app to get a virtual Hop card

How is the Hop Card Different From Paying via Phone?

According to Hop Help, they differ from a phone via the following message:

“While you can tap your phone on a Hop reader to pay using a credit/debit card in your mobile wallet, you’re limited to Adult fare only. And you can only earn day passes as you ride (no month passes).

While, a virtual Hop card lets you pay Youth and Honored Citizen fares with your phone in addition to Adult fares, and you can earn both day and month passes as you ride. With a virtual card, anyone with a smartphone can get all the benefits of Hop without having to carry another card.”

MyHopCard.com Customer Service

If you need help, kindly contact their customer service Agents. You can look up their support phone number on their official website at www.myhopcard.com. Click on the Contact Us button. Follow the on-screen instructions given to you afterward.

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